Business Without Boundaries (BWB) & BWB Learn Platform

Effective Date: 28 June 2026 | Last Updated: 28 June 2026

1. Introduction and Scope

Business Without Boundaries (“BWB”, “we”, “us”, “our”) is a pan-African business strategy, training, and advisory company founded by Olutope Olatilewa E. (Lady Topsie). This Privacy Policy governs how we collect, use, store, protect, and share your personal information across all our digital properties, including:

org — our main corporate website
businesswithoutboundaries.org — BWB Learn, our digital learning management system (LMS)
org — the African ChangeMakers Initiative (ACi) website
All associated subdomains, applications, and digital services operated by BWB

By accessing or using any of our platforms, enrolling in any course or program, submitting any form, or making any purchase, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please do not use our platforms.

This policy applies to all users globally. Where applicable, it addresses compliance with the Nigeria Data Protection Act 2023 (NDPA), the General Data Protection Regulation (GDPR) for users in the European Economic Area, and other applicable regional data protection laws.

2. Who We Are — Data Controller

The data controller responsible for your personal information is:

Business Without Boundaries (BWB)

Contact: info@businesswithoutboundaries.org

Website: https://businesswithoutboundaries.org

LMS Platform: https://learn.businesswithoutboundaries.org

For all data protection enquiries, privacy requests, or complaints, contact us at: admin@businesswithoutboundaries.org

3. Information We Collect

3.1 Information You Provide Directly

When you register on BWB Learn, submit a contact form, enrol in a course or program, make a payment, apply as an instructor or affiliate, or communicate with us, we collect:

Full name (first and last name)
Email address
Phone number (including country code)
Country and city of residence
Professional title and organisation (where provided)
Profile photograph (where uploaded)
Billing information (processed securely through Paystack — we do not store full card details)
Password (stored as a one-way encrypted hash — we cannot read your password)
Content you submit, including forum posts, community threads, assignments, and feedback surveys
Communications you send to us via email, contact forms, or platform messages

3.2 Information Collected Automatically

When you visit or use our platforms, we automatically collect:

IP address and approximate geographic location derived from it
Browser type, version, and operating system
Device type (desktop, mobile, tablet)
Pages visited, time spent, and navigation paths within our platforms
Course progress, lesson completion, quiz scores, and learning activity timestamps
Referral source (how you found our platform)
QR code scan data (when you use QR codes on our certificates or marketing materials)
Session data including login timestamps and logout events

3.3 Information from Third Parties

We may receive information about you from:

Paystack — payment status, transaction references, and amount paid (not full card details)
Brevo (Sendinblue) — email delivery status, open rates, and click tracking for our transactional and marketing emails
Google Analytics (on businesswithoutboundaries.org) — aggregated site usage statistics
Affiliate referrers — if you arrive at our platform via an affiliate link, we record the referral source for commission tracking

4. How We Use Your Information

4.1 To Provide and Operate Our Services

Creating and managing your BWB Learn student account
Processing course enrolments, bundle purchases, and payment transactions
Tracking your learning progress across all enrolled courses
Generating and issuing completion certificates with unique verification codes
Enabling QR code verification of certificates at https://learn.businesswithoutboundaries.org/verify.php
Providing access to community forums, mentoring, and coaching services
Managing your wishlist, gamification points, badges, and learning streaks

4.2 For Communication and Support

Sending transactional emails such as enrolment confirmations, payment receipts, and certificate issuance notifications via Brevo
Responding to your enquiries submitted through the contact form at businesswithoutboundaries.org/contact/
Notifying you of platform updates, new courses, and relevant BWB programmes
Sending marketing and promotional communications where you have given consent (you may opt out at any time)
Providing customer support and resolving technical issues

4.3 For Platform Improvement and Analytics

Analysing course completion rates, drop-off points, and student engagement to improve content quality
Understanding which courses, bundles, and programmes generate the most interest
Monitoring platform security, detecting fraud, and preventing unauthorised access
Running A/B tests and usability research to improve the student experience

4.4 For Financial and Legal Compliance

Maintaining payment records for accounting and tax compliance purposes
Tracking affiliate commissions and instructor earnings for monthly payout processing
Complying with applicable laws, regulations, and legal processes
Enforcing our Terms of Use and protecting the rights of BWB and our users

5. Legal Bases for Processing (GDPR / NDPA)

Where applicable law requires us to identify a legal basis for processing your personal data, we rely on the following:

Contract performance — processing necessary to deliver the courses, certificates, and services you have purchased or enrolled in
Legitimate interests — analytics to improve our platform, fraud prevention, and security monitoring
Consent — marketing communications, cookies for analytics (where consent is required), and optional profile features
Legal obligation — maintaining financial records, responding to lawful requests from authorities, and tax compliance

6. How We Share Your Information

We do not sell your personal data. We do not share your personal information with third parties except in the following circumstances:

6.1 Service Providers (Data Processors)

We share data with trusted third-party service providers who assist in operating our platforms, under strict data processing agreements:

Paystack — payment processing. Your card details are processed directly by Paystack and are never stored on our servers
Brevo (formerly Sendinblue) — transactional and marketing email delivery
Namecheap / cPanel shared hosting — web hosting infrastructure for both businesswithoutboundaries.org and learn.businesswithoutboundaries.org
Google Analytics — anonymised website usage analytics on businesswithoutboundaries.org

6.2 Instructors on BWB Learn

If you enrol in a course taught by an independent instructor on the BWB Learn Instructor Marketplace, your name and enrolment status may be shared with that instructor for the purpose of delivering the course and supporting your learning. Instructor access is limited to students enrolled in their specific courses.

6.3 Affiliates

If you register as a BWB Learn affiliate, your name, email, earnings, and payout information will be accessible to BWB platform administrators for commission tracking and payout processing.

6.4 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of BWB, our users, or the public.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of BWB or its assets, your personal data may be transferred as part of that transaction. We will notify you of any such change and ensure your data remains protected under equivalent terms.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, subject to the following specific retention periods:

Student account data — retained for the lifetime of your account. If you delete your account, personal data is removed within 30 days, though anonymised learning analytics may be retained
Payment and transaction records — retained for 7 years for accounting and tax compliance purposes
Certificate records — retained indefinitely, as certificates may need to be verified by employers and institutions long after completion
Contact form submissions — retained for 90 days after being marked as Replied or Archived in our contact management system, then automatically deleted
Course completion and progress data — retained for the lifetime of your account to support certificate verification
Community forum posts — retained until you delete them or your account is deleted
Backup copies — database backups are retained for 30 days on a rolling basis before being overwritten

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to make our platforms function correctly, remember your preferences, and understand how you use our services.

8.2 Cookies We Use

Session cookies — essential for keeping you logged into BWB Learn while you navigate between pages. These are deleted when you close your browser
Preference cookies — remembering your currency preference (NGN/USD), language settings, and display preferences
Analytics cookies — on businesswithoutboundaries.org, Google Analytics uses cookies to collect anonymised data about site usage. These are not used on BWB Learn
Affiliate tracking cookies — a 30-day cookie is set when a visitor arrives via an affiliate link, to attribute any resulting purchase to the correct affiliate

8.3 Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling essential cookies will prevent BWB Learn from functioning correctly — you will not be able to stay logged in or complete purchases. Non-essential cookies can be disabled without affecting core functionality.

9. Data Security

We take the security of your personal data seriously and have implemented the following technical and organisational measures:

SSL/TLS encryption on all our platforms — all data transmitted between your browser and our servers is encrypted
Password hashing — all passwords are stored using one-way cryptographic hashing. We cannot read or recover your password
Two-factor authentication (2FA) — enabled on our server administration (cPanel) to prevent unauthorised access
ModSecurity — web application firewall protection on businesswithoutboundaries.org
Wordfence Security — active firewall and malware scanning on businesswithoutboundaries.org
DMARC, DKIM, and SPF email authentication — protecting our domain from email spoofing and phishing
Regular automated database backups — daily MySQL backups with offsite storage to Google Drive
Access controls — BWB Learn admin access is restricted to authorised personnel only, with role-based permissions
Security hardening — directory browsing disabled, direct access to config files blocked, backup files protected from public access

Despite these measures, no system is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law.

10. Your Rights

Depending on your location and applicable data protection law, you may have the following rights regarding your personal data:

10.1 Right to Access

You have the right to request a copy of the personal data we hold about you. You can access much of this directly through your BWB Learn profile dashboard.

10.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal data. You can update most of your profile information directly on BWB Learn via Settings > Edit Profile.

10.3 Right to Erasure (“Right to Be Forgotten”)

You have the right to request that we delete your personal data. Please note that we may need to retain certain data to comply with legal obligations (such as payment records) or to maintain the integrity of certificate verification records. We will inform you of any data we are unable to delete and the reason why.

10.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we investigate a complaint about accuracy.

10.5 Right to Data Portability

You have the right to receive a copy of your personal data in a structured, machine-readable format. For BWB Learn, you can export your course completion data and certificates from your dashboard.

10.6 Right to Object

You have the right to object to processing based on legitimate interests, and to opt out of marketing communications at any time using the unsubscribe link in any of our emails.

10.7 How to Exercise Your Rights

To exercise any of these rights, contact us at info@businesswithoutboundaries.org with the subject line “Data Privacy Request”. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

11. Children’s Privacy

BWB Learn and all BWB services are intended for adults aged 18 and over. The African ChangeMakers Initiative (ACi) Fellowship programmes, while supporting young people, require parental or guardian consent for participants under 18. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with their data without parental consent, please contact us immediately at info@businesswithoutboundaries.org and we will delete the data promptly.

12. International Data Transfers

BWB is based in Nigeria and operates globally. Your personal data may be processed in Nigeria and in countries where our service providers operate, including the United States (Brevo, Google) and Ireland (Paystack headquarters). Where data is transferred outside your country of residence, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required under GDPR, and compliance with the Nigeria Data Protection Act 2023 cross-border transfer provisions.

13. Third-Party Links and Services

Our platforms contain links to external websites and services, social media platforms (LinkedIn, Facebook, Instagram, YouTube, TikTok, X), and external resources referenced in course materials. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

14. Certificate Verification and Public Records

BWB Learn issues verifiable certificates of completion for all completed courses and programs. Each certificate carries a unique certificate number and a QR code linking to our public verification page at https://learn.businesswithoutboundaries.org/verify.php. The verification page displays the certificate holder’s name, course title, completion date, and certificate number to allow employers and institutions to confirm authenticity. This information is intentionally public to serve the verification purpose. If you wish to dispute or remove your certificate from public verification, contact us at info@businesswithoutboundaries.org.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by:

Posting the updated policy on this page with a new “Last Updated” date
Sending an email notification to your registered BWB Learn email address for significant changes
Displaying a notice on the BWB Learn platform dashboard

Your continued use of our platforms after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

Business Without Boundaries (BWB)

General Enquiries: info@businesswithoutboundaries.org

Website: https://businesswithoutboundaries.org

BWB Learn Platform: https://learn.businesswithoutboundaries.org

We aim to respond to all privacy-related enquiries within 5 business days.